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Help: My Account

My Account

My Feedback
– This section lists the users who left feedback, their

comment, whether it is positive, neutral, or negative, date, and item

number.

Leave Feedback - A user can only leave feedback once per listing

number, and that user must be one of the two parties involved in the

transaction. To leave feedback:

1. Check the box(s) of the listing(s) where feedback will be left.

2. Select feedback status (Positive, Negative, Neutral).

3. Enter comment.

4. Click “Leave feedback for selected users”.

 

Account Details

Request to Change Username or Email Address
– This is at the

sole discretion of the site administrator. Enter the new username or

email address you wish to update, and an email notice will be sent to the site administrator

requesting the change.

Change Account Information – This section allows the user to

update your personal information, change your email settings, and

change your membership plan.

Change Password – This allows the to change your password

at any time. It is recommended that you change your password periodically for safety purposes. If you forget your password, you can contact site administrator to retrieve your password for you.

How to change your password:

1. Enter current password (case sensitive).

2. Enter new password.

3. Confirm new password.

4. Click “Change Password”

Billing Details

Change Billing Info
– This allows the user to change your billing

address and credit card information.

Make A Payment – This is where the user can submit a payment for

the charges they have incurred from using the website. The user

must enter the amount in the field corresponding to their payment

type.

View Invoice/Hide Invoice – The user can define the date range of

charges/payments to view. Each transaction will have a status of

either “completed” or “pending”. Pending transactions are not

included in the total due.

Storefront

Quick Links: View Store – Brings the user to their storefront

Quick Links: Inventory – Brings the user to Selling > Active Listings

in their My Account section

Quick Links: Recently Sold – Brings the user to Selling > Sold in

their My Account section

Store Title - The name of the store

Short Description – This short description is shown on the main

stores page beneath the store title

Upload Banner – The store banner is displayed on the user’s store

page (suggested size is 468 x 60 standard banner)

Upload Logo – This logo is show on the main stores page for all

randomly selected featured stores

About the Store – Information is displayed in the user’s store,

accessible by selecting the “About the store” tab

Close Storefront – Disable the storefront feature

 

Confirm Changes -

Correct Changes – This allows the user to go back to fix any

errors before saving the new changes.

Cancel Changes – This cancels all new changes.

Save Changes – This saves all new changes

Public Profile – This allows a user to give more information about

themselves or their business. This information is displayed alongside a

users feedback. The link to a user’s profile will appear next to their

username on their item listing pages.

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